good morning I purchased an item and paid using a discount with eBay Extra points.the seller cancelled the sale and I received a refund of what I paid. the points used show as "redeemed points refunded" but they are not usable.why is that? did I lose the discount?thanks

hithe refund was processed by PayPal on May 8th and yesterday I received the credit in my checking account.I’ll wait another day or two, then I’ll contact eBay support