Does eBay have customer service?
A little while ago I issued a refund to a buyer who bought a CD from me on December 5, but it never arrived.
I sent it by registered mail with Poste Italiane, with tracking.
The CD, as of today, December 19, shows as having arrived in Fiumicino on December 6 and then disappeared.
Can you ask the post office for a refund?
I wanted to ask eBay, but there’s no way to contact them.
Thanks
1 comment
marioelegio
Mentore1 year agoWhat does eBay have to do with the post office?
Ask for a refund from whoever sold you the shipment, so directly from the post office.
Or if you bought the label on eBay from the broker Packlink, ask them directly... https://support-ebay.packlink.com/hc/it/articles/115003421369-I-requisiti-imprescindibili-per-aprire-un-reclamo-per-danno-perdita-o-furto-manomissione
bye
mario