eBay doesn't publish negative feedback | Questions and answers among users

atena1212 · 2023-02-26T14:55:50.545000Z

Negative feedback is not published, so be careful because you might buy thinking you’re dealing with an honest seller when that’s not the case. There are no contact email addresses for customer service; this platform is becoming a breeding ground for problems. Since they didn’t publish my negative feedback, I’m now filing a formal complaint with trade associations to ask that consumers’ interests be protected. First I was asked to remove it, and when I refused they made sure it wasn’t published. In December I fought for a month to get a refund from another seller; that negative feedback was published, but the seller (a repeat offender) even had the nerve to comment that eBay had sided with him, after I got the refund and he also paid my return shipping! No protection for buyers; if you have a problem you have to suffer through it, and they silence you too. Terrible, and I really don’t think any of this is legal. Unfortunately, honest sellers are lumped together with all the others

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eBay doesn't publish negative feedback | Questions and answers among users | eBay Italy