eBay doesn't respond and doesn't step in. | Questions and answers among users

marcello_9 · 2023-08-17T20:05:45.684000Z

I thought eBay customer protection would show up for a refund, instead it seems to protect the scammers who use this portal to keep on selling; in fact, even though I have a dispute with a shop on the portal, the safety team seems to have vanished. Basically, I bought a pair of LED high/low-beam lights, making sure there wouldn’t be any problem, but long story short, when my car was inspected it failed because the headlights were absolutely not compliant. If I had known that, I certainly wouldn’t have bought them. The sneaky seller, after ripping me off, now wants nothing to do with accepting the return and the related refund. eBay should have shut down his shop for this serious irregularity by this "gentleman" who keeps selling non-compliant items, but instead he doesn’t respond and, above all, doesn’t refund, at least for the moment.

Discussions

eBay doesn't respond and doesn't step in. | Questions and answers among users | eBay Italy