eBay not very attentive.... | Questions and answers among users

primoutente · 2023-07-17T10:15:41.833000Z

Good morning, I sold an iPhone, perfectly reset, to a user who was probably not very experienced and in fact managed to lock it... I immediately got to work, still through eBay chat, with Apple links and advice, even with euros to go to a shop, since the buyer doesn't have a PC.... Despite this and I did not accept the return, he opens a dispute, eBay sees everything and to my surprise rules in the buyer's favor, I immediately don't accept, bringing other things in my defense, but despite everything eBay takes my money and makes me return the phone.... I am stunned but despite all my complaints both to the buyer and to eBay I can't cancel it and now I'm waiting for the phone hoping it's in order ... WELL DONE eBay, I think I'll never sell anything again, among other things 40 euros in fees..., and I will definitely speak badly about how eBay handles disputes!

Discussions

eBay not very attentive.... | Questions and answers among users | eBay Italy