EBAY not very serious about protecting buyers | Questions and answers among users

apewendy11 · 2024-12-26T11:46:35.799000Z

I made a purchase about a month ago for around 50 euros that “never arrived.” Dispute opened through EBAY.The seller had actually shipped the item from Germany, which arrived in Italy but for some reason never reached my address nor was any delivery notice left. They say (UNABLE TO DELIVER) they say. The package transited through Verona, then arrived at Milan Malpensa and was sent back to Germany to the seller, who does not want to take on any other costs. So EBAY turns a deaf ear and sides with the seller. Now the SELLER has the ITEM he had put up for sale and, on top of that, my 47.90 euros. UNBELIEVABLEIf there is no resolution, I will be forced to NEVER buy through this e-commerce again.

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EBAY not very serious about protecting buyers | Questions and answers among users | eBay Italy