Wrong shipping number entered by the seller | Questions and answers among users

manfabio · 2026-04-12T15:32:29.754000Z

Good evening everyone, on April 2 I paid for an item choosing a pickup point for delivery. The seller promptly handed the parcel over the same day at a Poste point for shipping, specifying the package number and the relative tracking on the eBay site with delivery expected between April 7 and 9. In the days that followed I checked the shipment but it still wasn’t entered in the Poste Italiane systems. On the day of shipping the seller fortunately sent me by msg a photo of the shipping slip with 4 different numbers (ordinary Poste Italiane parcel form) and when I entered the 4 numbers on the Poste site, the first one turned out to be the right one because it was tracked, the others no, moreover it is still stuck since April 8 at a sorting center in Lombardy. What I’m wondering is, and I’m asking if this has happened to anyone else, will I receive a notice with a PIN code for pickup even though it’s an inexistent shipping number?The seller apologized for the mistake and tells me that it’s enough to give my first and last name at the pickup point, but without the PIN the pickup point definitely can’t scan the corresponding delivery, I presume. Thanks in advance for your replies. Regards

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Wrong shipping number entered by the seller | Questions and answers among users | eBay Italy