Is there a serious eBay assistant without phone calls?
Summary: soulaima2010 expresses frustration at not being able to reach a phone representative after being scammed by a seller who sent an empty envelope. She had difficulty getting help through chat because of unhelpful staff and connection issues. She did not receive the support she needed and threatens to delete her eBay account in favor of Amazon if the situation does not improve.
Good morning everyone,
Is it no longer possible to speak with a representative by phone?
I have a little return issue, because I was scammed by a seller called WATCHRTROMODE they sent me an empty envelope!
With the chat I found a few assistants who are willing to help me, but the connection is sometimes unstable! They promise to send me the link so I can finish, but they don’t send anything and I haven’t been able to solve it on my own!
ANYWAY, IF THIS KEEPS UP I’LL CANCEL MY EBAY CUSTOMER WARRANTY AND STICK WITH AMAZON!
cizeta1964
Mentore1 month agohttps://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&puc=DEFAULT_BUY.BUYER&ri=0