Being offended and defamed | Questions and answers among users

masterlevel1980 · 2023-07-13T15:42:45.288000Z

Let me tell you about my adventure, which I’d call incredible! I was heavily insulted over the phone and defamed as a thief and a nobody just because I stood up for my right to seriousness over an item worth 3 euros. Regardless of the value, I believe it is every buyer’s right that if an item is ordered as new, it should be new, regardless of its value. I order this item, and it arrives dusty and scratched with obvious signs of wear. I point this out to the seller, my culpa for not addressing him formally and for talking about seriousness. The odyssey begins, he tries to wriggle out of it with imperceptible wording, taking comfort in his Feedback. I point out to him that all he has to do is admit the mistake and there won’t be any problems. No way! In the end he calls me on the phone, repeating insults " nobody - scammer - harasser ". According to him, an item worth 3 euros justifies the fact that it might not even be new. I point out the wording "new and original" on the listing and he rushes to change it, then gets offended if I talk about seriousness! In the end I am forced to give him negative feedback given my experience. And there he goes again with the insults, even writing in the feedback notes that I am a nobody and a thief. Incredible! Precisely because I consider myself much superior to him, I avoid naming the seller but I hope eBay takes note and at least makes him remove those defamatory statements visible to everyone. He called me "Thief and poor man"!

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Being offended and defamed | Questions and answers among users | eBay Italy