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Invoice not received
Before proceeding with the purchase of an item, I explicitly asked whether the seller would issue a proper invoice, and I was told "yes, no problem". I paid and received the item, but no invoice; I was sent a delivery note instead. If the seller had told me that they could not issue the tax document, I would have made the purchase from someone else. Now I find myself with an item paid for from the company's account without having received the invoice. What can I do?
3 comments
marioelegio
Mentore3 years agoAlong with the VAT number, did you provide the tax code and certified email? It was probably sent to you via certified email.
Have you checked the company’s tax drawer? The paper copy (also called a courtesy copy) is not mandatory.
hi
mario
zerocentosrl
OP3 years agoHi Mario, thanks for the reply. After they confirmed that there were no issues with the invoice, I sent all the billing details (full company name with SDI). When, after the item was delivered, I asked for the invoice, I was told that the only document they can send me is the delivery note.
marioelegio
Mentore3 years agoIt seems to me that you have up to 30 days to report it directly to the Revenue Agency.
If the purchase was made from a professional seller with legal headquarters in an EU country, The customer has the right to request the issuance of the invoice – as provided for by art. 22, first paragraph of Presidential Decree 633/72 – with no minimum amount limit.
The report of tax evasion is made by calling 117 which is answered by the Provincial Command of the Guardia di Finanza. The number is active every day, 24 hours a day.
hi
mario