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FEEDBACK
Good morning,
I PROPOSE reducing to 30 days after receipt of the item the possibility of leaving feedback for sellers, and this exclusively for used items. Personally, I deal in vintage hi-fi equipment, sometimes as old as 50 years old. How is it possible to guarantee perfect working order for several months, even three, for items so old that have sometimes traveled thousands of km (abroad) and one doesn’t know whose hands they ended up in? I am aware that EBAY practically ''locks down'' the rights and reasons of buyers, but it very often forgets that for 70% of transactions they always remain ''PRIVATE SALES WITHOUT WARRANTY''. Roberto
1 comment
sika700
Mentore3 years agoGood morning,
the eBay customer guarantee is a guarantee that eBay imposes on all sellers, both for new and used items.
It covers non-delivery and non-conformity of the item within 30 days of receiving the item... so the wording you write in the listing "PRIVATE SALE WITHOUT WARRANTY" has no value at all; if the buyer receives an item that is not as described or not working, they can use the eBay customer guarantee.... and unfortunately you cannot avoid accepting the return, at the risk of losing the item and the money.
The feedback issue is therefore irrelevant.
Kind regards.