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Negative feedback buyer
I sold a leather jacket that was paid for properly, but in the shipment I got confused and sent another jacket, after warning the buyer I asked him not to accept the package or to keep it and then send it back, refunding everything. The next day I shipped what he had ordered, he knowing that I can’t do anything or even leave neutral negative feedback kept the other item too, which he should have returned, I’ll definitely block him but he achieved his goal, a truly dishonest world to the point that I told him he can keep it. But at least the satisfaction of saying what kind of person he is.
1 comment
marioelegio
Mentore2 years agoYou handled the process completely wrong.
When you realized you'd sent the wrong item, you should have notified the buyer (so you could preempt their dispute) and also provided them with a prepaid return label.
When the item came back to you, you would have refunded them. Then it would have been up to them whether to buy the correct item or not.
By doing everything outside eBay's procedures, you put yourself in the buyer's hands.
Ultimately, after offering to take back the wrong item at your own expense, if they refuse or don't जवाब, you could report them for misappropriation.
hi
mario