Negative feedback canceled | Questions and answers among users

el_diablo_77 · 2023-06-12T20:35:25.312000Z

Good evening everyone. As I can see, this is a recurring issue, but the story keeps repeating itself without any resolution. Let me tell you what happened: I leave negative feedback (the first since 2007!!!), but it gets deleted after a few hours. If it’s the first one after all these years, it’s because there really were no excuses—in fact, an item is being sold with features different from those listed, and once this was established beyond any doubt and could be documented (I contacted the manufacturer), the seller stalls but (wouldn’t you know it) accepts the return and full refund. The funny thing is that they keep selling with the same listing, claiming a feature that isn’t true and therefore selling at a higher price than it should be. What would you call this affair? In Italy it should be called fraud... but for eBay that’s fine, and they keep protecting these people rather than the buyers. Unacceptable treatment. Deep disappointment with eBay. A real shame.

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Negative feedback canceled | Questions and answers among users | eBay Italy