NEGATIVE FEEDBACK - EBAY PROCEDURE | Questions and answers among users

robimb · 2024-06-19T06:09:21.305000Z

I had put an important English pipe up for auction (value 150/200 euros) at USD 25.Only one user took part in the auction and won it for USD 25.I IMMEDIATELY MADE SURE TO CORRECTLY CANCEL THE ORDER, BEFORE HE PAID.Ebay told me that the cancellation was correct.The user wrote to me saying that he intended to buy the pipe for 25 USD; otherwise he would have left Negative Feedback (now I have my first negative feedback).Ebay's Feedback procedure says that he has the right to leave Feedback only after there has FIRST been a "VERIFIED PURCHASE".Now, in a sale and purchase in law, the purchase takes place when payment of the price has already been made; before that there is only an expectation of purchase.I tried to talk to Ebay to discuss the correctness of the procedure and they replied that the user did not want to respond, so they confirmed the negative feedback as unappealable.Now I wonder what "VERIFIED" means for Ebay? That is, what do they do to verify that THERE HAS BEEN A PURCHASE?Avv.Roberto Imbimbo

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NEGATIVE FEEDBACK - EBAY PROCEDURE | Questions and answers among users | eBay Italy