Ad photo differs from the item received | Questions and answers among users

soniab8 · 2023-05-17T19:47:02.150000Z

Good evening ,I bought a game for ps4 whose back cover is entirely in English and among the available languages Italian is not mentioned. In the listing photo, however, the back is entirely and exclusively in Italian. The return costs, moreover, it says they are borne by the seller. The seller tells me to open the game because he assures me it is in Italian and if I want to return it I have to pay the costs. How can I get eBay to intervene? Am I entitled to a free return?I hadn't created an account to make the purchase and now it doesn't appear among my orders.Thanks

Discussions

Ad photo differs from the item received | Questions and answers among users | eBay Italy