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Summary: dansicc_64 reports a problem with his Ecovacs T50 robot, which isn’t working properly and doesn’t recognize rooms. Despite various attempts to fix it, the problem persists. He asks for advice on how to proceed.
Good morning, unfortunately my Ecovacs T50 robot, purchased on 02/05/2026, is no longer working properly and, even when I give it the simple standard vacuuming and mopping command, it freezes, doesn’t recognize the rooms, and goes around in just a few square cm. I tried resetting it, downloading the app again, turning the robot off and unplugging the station from the power outlet, but nothing worked. What should I do?
I await your instructions.
Best regards.
Daniela
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