Legal warranty on electronic items | Questions and answers among users

remoroddi · 2025-02-25T18:11:14.174000Z

I'm trying to contact customer service, because the seller isn't answering my question. But it seems to me that even eBay doesn't want to respond. If you look on the "My eBay" page at the bottom for the help and contact link and click it, a page opens where you can only select some preset topics:Contact usHow can we help you? Select one.Sell BuyMy account Shipping and trackingReturns and refunds Fees and invoices eBay and the seller do not respond about defective items beyond 90 days, even though they are under LEGAL warranty.The seller does not respond for a defective item that is over 90 days old. You try to contact eBay through the help and contact link, but it suggests your last purchases from the past 90 days. Considering that the item is 4 months old, it does not let you continue for items that are still under the legal 2-year warranty.

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Legal warranty on electronic items | Questions and answers among users | eBay Italy