Defective product warranty | Questions and answers among users

jackpandemonius · 2026-05-04T08:14:36.623000Z

Hello, I bought some reconditioned injectors with a one-year warranty. After a few months, one started giving me problems, I asked for a replacement, which was done after I returned the defective part once I had replaced it. After another two months, the same problem came back, I asked for a replacement again but this time they refused, saying that eBay's one-month replacement warranty was over. So I relied on the one-year warranty they gave me on the product. After a bit of back and forth they told me they couldn't do it because they had run out of replacement parts in the warehouse and they offered me a refund upon return of the parts. First of all, I told them it wasn't true that they had run out of parts because on the eBay site they still had quite a few parts for sale, but that anyway a refund was fine with me too as long as they would send me my original injectors back first. But they refused, saying that I had to send their parts first and then they would send me similar injectors in exchange because mine were impossible to trace. I would have accepted similar parts in exchange too as long as they had sent them first so I could temporarily fit them on my car before finding another solution and not be left with it off the road for a couple of weeks, but they refused.. What should I do now?

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