Locked
Discussion interactions are currently paused.
Help shipping returns
Good morning,
I need some advice.
I started a return for a damaged item, the seller accepts and sends the label but, instead of entering the tracking on eBay, he enters a pickup number that is useless as tracking. The courier picked it up this morning. How can I get him to enter the correct tracking? This morning I contacted the shipper, who gave me the tracking related to that pickup number, but eBay won't let me enter it. Thanks
1 comment
sika700
Mentore3 years agoGood evening,
only the seller can have changes made to the tracking, as the entry is automatic.
In any case, contacting support certainly won’t hurt:
Contact eBay | eBay
Kind regards.