I accepted a return, but according to my rules, the shipping costs are the buyer’s responsibility | Questions and answers among users

minecraft73 · 2024-02-12T20:36:25.365000Z

Good evening everyone, I have a question for you:I accepted the return of a product because of a discrepancy in my description.In my listing rules I included that the shipping costs for returns are paid by the buyer, but the return form tells me that I have to send the label.Do you think this is an eBay error or is there something thatI’m missing? many thanks for your attention.

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I accepted a return, but according to my rules, the shipping costs are the buyer’s responsibility | Questions and answers among users | eBay Italy