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I bought an item, but I found out it’s counterfeit.
Hello everyone,
I'm asking for information about a transaction.
I bought a vinyl record in August 2022, received it in October 2022 since it was shipped from Mexico.
Unfortunately, only now have I realized that the record is counterfeit; you can see that there is a fake adhesive label, printed and pasted over the original label. The record is the same, but it is the cheaper version (and not the Mexican one, in the rarer and more expensive edition that I wanted to buy).
From a very quick first inspection as soon as I received the item, I didn't notice it, and I also left positive feedback.
Is there anything I could do in this case? Too much time has passed and so on eBay I can no longer even see the listing.
I tried contacting the seller, but I doubt he will have good news for me.
Thank you all.
sika700
Mentore3 years agoHello,
if more than 30 days have passed since delivery, eBay can't help you.
If you paid with Paypal, you have 180 days to open a dispute directly on their site... if instead you paid by card, you have 13 months to request a chargeback with the help of your bank or card issuer.
Kind regards.