I bought the wrong smartphone. The product has been shipped but has not arrived yet. The return procedure has been initiated. I would like to know if I can refuse the package upon arrival, so it gets returned to the sender, and wait for the refund (deducted from shipping costs, I think), or if I have to accept it and send it back. Thanks to anyone who can help me, I can't find any information on products in transit

I repeat, return requests must be opened when you receive the item, it makes NO sense to do it before! The seller answered you in his own interest, if you refuse the package, he knows full well that you are not owed any refund! Kind regards.

I bought the wrong smartphone. The product has been shipped but it hasn't arrived yet. I made | Questions and answers among users

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I bought the wrong smartphone. The product has been shipped but it hasn't arrived yet. I made | Questions and answers among users | eBay Italy