I opened the wrong dispute! | Questions and answers among users

palma76fragola · 2024-02-14T20:33:01.696000Z

Hi everyone,I accidentally opened a dispute for item not received (I’m the buyer) but actually I should have reported that the item I ordered was not new as stated, but used and faulty. Now the seller is asking me to close the dispute so they can reimburse me, because in fact the item was delivered to me. Ebay, however, says that once the dispute is closed I can’t open another one. What can I do?thanks to anyone who replies..

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I opened the wrong dispute! | Questions and answers among users | eBay Italy