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I need help
Hello, I placed an order as a guest user and my package hasn't arrived. To request a refund, it forces me to log into an account and then, of course, no order shows up. How can I fix this? Thanks
1 comment
sika700
Mentore2 years agoHello,
you can only resolve this if, when you purchased as a guest, you provided a correct email address and received the order confirmation... for clarification, read here:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Ottieni%20aiuto%20se%20hai%20acquistato%20un%20oggetto%20come%20utente%20non%20registrato&intent=registrato&lucenceai=lucenceai&docId=HELP1151
Kind regards.