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    • Questions and answers among usersChevronRightIcon
    I need to contact the seller who sold me a product a year ago

    Good morning, 14 months ago I bought a vacuum cleaner with a 24-month warranty. Now it has broken; I tried contacting him through eBay, but since he doesn’t currently have any items for sale, he isn’t replying. I’d like to point out that eBay lists him as an extremely reliable seller. I need to get a contact for this seller so I can report the fault to him. What can I do?

    barbel_9434
    barbel_9434
    2View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    sika700

    sika700

    Mentore1 year ago
    View listings

    Good evening,

    for the legal warranty, the seller must be a professional within the EU... if that is the case, their listings must include contact details, such as email, phone number, and VAT number.

     

    Then contacting them will be easy.

     

    Kind regards.

     

                                           
                                                                                     
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