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I asked for clarification about an item two days ago, but the seller still hasn't replied to me. Is this normal?
I asked for clarification about an item two days ago but the seller still hasn’t replied. Is that normal?
5 comments
sika700
Mentore2 years agoYes, that's normal, there is no obligation to respond to requests for clarification.
Kind regards.
edal7626
OP2 years agoThanks. But in my opinion they could write it in the listing (since they don’t give any clarification) also because it’s not a private seller, but a shop selling the same T-shirt with two different descriptions: in one it says 100% cotton, in the other 65% polyester and 35% cotton. It seems to me they ought to reply.
sika700
Mentore2 years agoProbably because that's how it is... written so clearly that the answer was unnecessary...
Kind regards.
edal7626
OP2 years agoThank you very much for the response.
But in my opinion they could write it in the listing (since they don’t give clarifications) also because it’s not a private seller, but a shop that sells the same T-shirt with two different descriptions: in one it says 100% cotton, in the other 65% polyester and 35% cotton. That doesn’t seem like a small difference to me (once, on Amazon, I was asked whether, in a moka pot I had bought, there was cobalt among the components) so it would seem correct and proper to answer.
sika700
Mentore2 years agoMany things you won’t find written in the listing... if, for example, you needed the one made of 100% cotton and you received the one with a percentage of polyester, you’d request a return at the seller’s expense for non-conformity... this isn’t written in the listing... but you know...
Kind regards.