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I bought shoes, but the seller doesn’t physically have them and is waiting for them to be sent to him.
Hello, I bought a pair of shoes (idiot me) from a seller who had 100c positive feedback. According to the order, the purchase was supposed to arrive in 24 48 h, the order was placed on the 29th; after a few days I asked for info and the seller told me that he had sold the shoes to another person on Vinted and is still waiting for them to be sent back to him so he can then send them to me. So I tried to cancel the order but I was rejected. Now I'm waiting, scared of upsetting a seller who dishonestly put up for sale an item he doesn't know when he can ship BECAUSE HE DOESN'T HAVE IT PHYSICALLY… but luckily there is the eBay guarantee that refused my cancellation and doesn't protect me in any way…. I'm desperate and even just on principle I would like a refund and to turn the page properly… do you think there is a way?
giacomlis0
OP1 year agoI mean, is it possible that there’s no way to protect yourself… I’m sure you can’t put an item up for sale if you don’t own it; that’s a scam and, since it says EBay protected item with warranty, I thought that in a situation like this I could easily be refunded nearly 200 euros and forget about this awful experience as soon as possible. Instead, by doing this, you’re giving this pirate a way to keep me by the balls whenever he wants and for as long as he wants. Please help me if you can!
sika700
Mentore1 year agoThe refund doesn’t fall from the sky without doing anything.
eBay’s Guarantee always requires a minimal read of the rules and properly opening the procedures to... well... get the refund.
If the delivery date has already passed, then open a report... otherwise you simply have to wait for it to expire:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
Kind regards.