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I bought an item and the seller isn’t responding to me
What can I do if the seller doesn't reply to my messages?
I bought an item 5 days ago and I accidentally chose “pick up locally,” I asked the seller to cancel the order, but they aren't replying and aren't sending me any package.
4 comments
sika700
Mentore1 year agoIf you have to go pick it up, it’s obvious that he can’t send it to you!!
At the end of the delivery date, open a report:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
Kind regards.
volod_17
OP1 year agoYou're right, I made a mistake in writing. It doesn't write anything to me, obviously I can't even know where I can pick up the item.
if the seller doesn't answer me at all - is it possible to make a return?
sika700
Mentore1 year agoObviously not... how can you return an item you never went to pick up or never received??
Read the first link I attached to you.
Kind regards.
volod_17
OP1 year agoBut I don't even have the address where I can pick up the item, the seller isn't saying anything.