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I placed an order that doesn’t show as shipped
Good morning everyone, on 9/12/23 I placed an order at around 3 pm.. the order shows as correctly paid but not shipped.. now I tried to contact the seller but they are not responding to me in any way.. what should I do?
4 comments
marioelegio
Mentore2 years agoThe 9th was Saturday, so they’ll ship it by Friday the 15th.
If nothing arrives, you can ask eBay to step in on 27/12.
hi
mario
emialo_13
OP2 years agoThank you very much
marioelegio
Mentore2 years agoSee in the listing what appears under handling time: the seller ships within .......
Then when the expected delivery time has expired, if you still haven’t received anything, https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&ri=0
hi
mario
emialo_13
OP2 years agoThanks, I checked and as for packaging time the product has a maximum of 5 working days from payment, however it gives me an expected delivery between the 18th and the 26th but this product still shows as paid but not shipped