I made a couple of sales but now the money arrives after a month because of negative feedback | Questions and answers among users

nyxelshop · 2023-08-28T19:12:33.934000Z

I was regularly selling my products online, never had any problems; on the contrary, I had 8 positive reviews, but a guy, after ruining the item, requested a refund even though I couldn’t give him one given the situation. He went ahead and left a negative review, and now because of this guy the money arrives after a month. What should I do? Do you have any advice besides contacting support? I tried to appeal, but the buyer refused it

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I made a couple of sales but now the money arrives after a month because of negative feedback | Questions and answers among users | eBay Italy