I returned a unusable product within the deadline, but they say I didn't respond. And that's not true
I would like to be contacted and refunded, or, better yet, I would like the item I sent (on time, I have the email), but I would like it to work. Thanks
1 comment
sika700
Mentore3 years agoGood evening,
if you didn’t enter the tracking in the procedure, it’s normal that they replied by closing the return for inactivity.
If it went differently, you can explain it by continuing the conversation.
Kind regards.