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I returned a TV because it wasn't as described, and eBay agreed with me
The package arrived but the seller isn’t writing, isn’t responding to messages, and I haven’t gotten the refund: I can no longer get in touch with eBay, which should have refunded me anyway
1 comment
marioelegio
Mentore3 years agoIf you have opened the correct return process for a refund: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0
Check the status of the process, maybe the refund has already been sent: https://www.ebay.it/help/buying/resolving-issues-sellers/controlla-lo-stato-della-tua-richiesta-di-restituzione-per-oggetto-non-ricevuto?id=4667&st=3&pos=1&query=Controlla%20lo%20stato%20della%20tua%20richiesta%20di%20restituzione%20o%20per%20oggetto%20non%20ricevuto&intent=stato%20procedura&lucenceai=lucenceai&docId=HELP1374
If the seller still doesn’t issue the refund, ask ebay to step in: https://www.ebay.it/help/buying/returns-refunds/ask-ebay-step-help-buyers?id=4701
bye
mario