LockedDiscussion interactions are currently paused.Questions and answers among usersChevronRightIconI received the item I bought broken and the seller won't accept the return, what should I do?I received the item I bought broken and the seller won’t accept the return what should I docrisopaso158View listingsPosted 3 years ago·Last reply 3 years ago See original 2 commentsComment NewestmarioelegioMentore3 years agoView listingsIf you bought it in good faith, it doesn’t matter what the seller says.Request a return and refund through ebay: https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0The return will be at the seller’s expense; don’t advance anything. If the seller disagrees, after 4 business days (from the opening of the dispute) ask ebay to step in. https://www.ebay.it/help/buying/returns-refunds/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi%20ad%20e&lucenceai=lucenceai&docId=HELP1382 himario See originalsika700Mentore3 years agoView listingsOpen a return request for a non-compliant item... the seller cannot refuse to accept it!Return an item in exchange for a refund | eBayHis refusal to accept the return refers only and exclusively to a change of mind or to a purchase made by mistake.Kind regards. See original
marioelegio
Mentore3 years agoIf you bought it in good faith, it doesn’t matter what the seller says.
Request a return and refund through ebay: https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0
The return will be at the seller’s expense; don’t advance anything. If the seller disagrees, after 4 business days (from the opening of the dispute) ask ebay to step in. https://www.ebay.it/help/buying/returns-refunds/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi%20ad%20e&lucenceai=lucenceai&docId=HELP1382
hi
mario
sika700
Mentore3 years agoOpen a return request for a non-compliant item... the seller cannot refuse to accept it!
Return an item in exchange for a refund | eBay
His refusal to accept the return refers only and exclusively to a change of mind or to a purchase made by mistake.
Kind regards.