I received the wrong return from a buyer | Questions and answers among users

pul6204 · 2026-05-25T21:59:03.441000Z

Good morning,I received the return from the buyer, but the item returned does not match what I had shipped.The item I sold was a rear wheel rim for a Malaguti F12, properly packed and shipped. However, the return package I received today contains an item different from the original one.I therefore believe that there was an error in the return or a swap of the package contents.I kindly ask you to verify the situation and to open a claim regarding the incorrect return received.I can provide photos of the package received, the item inside, and the original item shipped.Thank you. The item appears not to have been shipped, but it arrived to me; I also made a video of the opening.

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I received the wrong return from a buyer | Questions and answers among users | eBay Italy