I asked eBay for help, but they sided with the seller | Questions and answers among users

Anonymous User · 2022-06-26T00:37:08.916000Z

HR Parcel S.p.A.800 933 311https://maps.app.goo.gl/es7JUtEC8XuhGtkQ9After looking into this quite a bit, I found a lot of useful information and reviews about items not delivered to me. According to them, it was delivered on 15/06/2022 at 17:22 in the country where I live; at most they deliver by noon and no one knows this Hermes courier, and the seller is not cooperating in investigating in Germany who or what proof of delivery. We're talking about an item worth €421, there must be a signature of receipt but they don't know what to say, but I won't rest until I find the truth and my money. There is no eBay guarantee

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I asked eBay for help, but they sided with the seller | Questions and answers among users | eBay Italy