I requested a refund for an item that arrived damaged, but I don't know if I need to return it because | Questions and answers among users

orchid-4268 · 2023-04-10T20:12:07.294000Z

Hello. I requested a return for an item that arrived damaged directly from Ebay and after they took my request in hand, the next day I received a full refund which still has not shown up in my PayPal account. What I don’t understand is whether I have to return the item because no one has asked me to send it back. Has this happened to anyone? Who should I contact to find out whether I actually have to return it or not?!?

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I requested a refund for an item that arrived damaged, but I don't know if I need to return it because | Questions and answers among users | eBay Italy