I shipped an item but the buyer claims the package was empty and has asked for a refund! Co | Questions and answers among users

ebern-94 · 2024-09-24T04:23:04.959000Z

I shipped an item with UPS I bought on eBay. I packed it, attached the label, and sent it! The buyer contacted me saying the package was empty! The label doesn't show the weight because it's pre-printed by UPS! What should I do?

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I shipped an item but the buyer claims the package was empty and has asked for a refund! Co | Questions and answers among users | eBay Italy