I shipped an item and the buyer says they received an empty package | Questions and answers among users

vale0216 · 2025-03-08T14:32:09.436000Z

I sold an item, but the buyer says they received an empty package.I have the video of when I packed the order.The buyer opened a dispute and eBay is getting involved.But what am I supposed to do? I have no way to rebut it

Discussions

I shipped an item and the buyer says they received an empty package | Questions and answers among users | eBay Italy