I have an order that shows as delivered, but it's been in preparation status for three days....

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I have an order that shows as delivered for three days now but is still being prepared... the pickup point tells me I need a qr code to collect it, but nothing has arrived yet

What can I do?

aless-4323

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Posted 1 year ago·Last reply 1 year ago

1 comment

marioelegio

Mentore1 year ago

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The pickup code should already have reached you (eCP code), you should find it in the order confirmation email. If you can't find it, you can always ask the seller for it.

mario