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I have a problem with a seller
Summary: efisizunchedd-0 reported an issue with a vendor, but specific details were not provided in the post. marioelegio replied, but their message also did not provide any further information about the issue.
I've always had a problem with a seller... I bought a spare part for my car, it was supposed to arrive one morning around 9:00. Unfortunately, it arrived late in the evening. I checked the part and it arrived broken, so I took a photo right away and sent it to the seller. He replied the next day around mid-morning apologizing for the inconvenience. I asked him to fix the problem, they replied to me after 2 days. At that point I had to sort it out myself and buy from somewhere else, and I asked for a refund. They replied that if I wanted a refund I had to send the package back at my own expense... now I ask myself, why should I be the one to lose out because of their mistake?
marioelegio
Mentore1 year agoIf the item is defective, return shipping costs are the seller's responsibility…… https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041
Request the return through eBay, if the seller refuses ask eBay to step in …. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701
hi
mario