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I have a question
Good evening everyone,
On March 25 I sold my Xbox console, today April 16, the buyer is asking me to accept the return because they changed their mind.
Am I required to return the amount received for the transaction?
Package shipped within the agreed time, item perfect, extremely positive feedback from them.
Thank you very much to everyone who will help me understand a bit more.
Alessandra2793
1 comment
sika700
Mentore3 years agoGood evening,
in your listing you indicated that you accepted all types of returns, so also returns for changed mind.
Now you need to check whether eBay allows you to refuse the return or not... if it doesn't allow you to, the buyer will have to return the item to you at their own expense and you will have to refund them the full amount paid, including shipping... even if you had listed it as free... obviously don't refund them before you've received your console.
Kind regards.