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I have a question
Summary: The discussion includes only an introduction with the subject "I have a question," but no content or specific question is posed by the participants genesmario and sika700.
Good morning, I’m asking what I can do about an item that never arrived, but the seller says the item was delivered, and e.bay closed my dispute saying the period had expired, but having contacted the seller I thought the time would run from my last email. Now I’m saying I didn’t receive the item, the seller says it was delivered, but they don’t provide any details, also because the item in question was shipped without tracking, do I have to lose the money I paid? I’m not okay with that, especially because e.bay didn’t help me (washed their hands of it). What can I do? Can someone answer me, thanks.
sika700
Mentore1 year agoEbay would have helped you if you had asked for its help... you did not do so within the time stated in the rules and unfortunately ebay cannot be omnipresent!
Before the request was closed for inactivity (21 days from the opening date) you should have asked ebay to step in... it would have helped you even more for an untracked shipment!
Have a nice day.