The return process can only be closed by the buyer who opened it. They can do it directly or by letting the 21 days they have available to ask eBay to step in expire.
Now all you have left is to open a dispute through the payment method you used: a dispute on PayPal’s site or a chargeback through your credit card issuer.
marioelegio
Mentore2 years agoThe return process can only be closed by the buyer who opened it. They can do it directly or by letting the 21 days they have available to ask eBay to step in expire.
Once it’s closed, it can no longer be reopened.
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0
Now all you have left is to open a dispute through the payment method you used: a dispute on PayPal’s site or a chargeback through your credit card issuer.
hi
mario