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NON-WORKING HUB, SELLER DOESN'T WANT TO REFUND
I tested the hub after 7 days, because I also work and the seller warns me about this. He tells me that he tested it personally, but the hub is unable in any way to find the mini sonoffs. He even asks me for a video as proof of the malfunction. It’s a rather rude and unhelpful message. I’ve lost trust in eBay if certain sellers behave like this.
1 comment
marioelegio
Mentore2 years agoBefore losing faith in something, one should try to understand how it works.
If the product (sold as working) does not work, you have 30 days from delivery to request a return and refund. even without the seller's consent.
Open an eBay case for item not as described …. https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041
If the seller, within the 3 days available to them, does not accept the return and does not advance the return shipping costs (which are their responsibility), ask eBay to step in …… https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701
hi
mario