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I am extremely disappointed with my experience.
Summary: the-void expressed frustration with their experience as a new user trying to sell personal items. They accidentally converted their account to a Business account and followed support's advice to create a new personal account, which was then restricted without explanation. Despite polite but unhelpful customer support and repeated efforts to resolve the issue, they were left without confidence in selling on the platform due to automatic restrictions and generic responses.
I am extremely disappointed with my experience. I am a new user and only wanted to sell a few personal used items from my home. My first account was accidentally converted to a Business account, and after contacting support, I followed the advice I was given to create a new personal account.
As soon as I listed only a few personal items, my new account was restricted without any clear explanation. I spent hours contacting support, repeating my story to multiple agents, receiving automated responses, and being transferred between different teams. In the end, I was simply told that the decision was final without being given a meaningful explanation or a fair opportunity to resolve the issue.
Customer support was polite, but the overall process was frustrating, inconsistent, and unhelpful. New users deserve clear guidance and a genuine review of their cases instead of automatic restrictions and generic replies.
Unfortunately, this experience has left me with no confidence in selling on eBay.
sika700
Mentore2 weeks agoIt’s not just eBay...
Kind regards.