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The sellers don't respond!?
Summary: A participant expressed frustration about vendors not responding. sika700 and harno3 participated, but the discussion does not include specific details about the content of the responses or any suggested solutions.
Good evening.
For several days now, no "seller" has replied to my questions about the item; usually before every purchase I always ask a question, to check not only whether the item is available, but also to get a sense of response times, and thus have a general idea of who I am contacting.
But over several days, from 4 seller users, I haven't had any replies!
I should point out that my feedback has absolutely no negative remarks.
In addition, with every message I send, I always check the box to have the email I sent delivered to my inbox, as well as always checking whether any email has ended up in spam.
So I wonder whether this is a technical and temporary problem with eBay, since I believe (and hope) I do not have any problems with my PC.
I thank in advance anyone who can give me some advice.
Regards - A. Luca -
harno3
OP8 months agoYes, duque, everything works! It's not eBay's "server", but some sellers simply don't respond.
The point is this; it doesn't mean that if an item is for sale it will then be available, since it has happened to me to receive replies after the purchase, (more than once) where I was informed (the next day!) that the item was no longer available, and whether I wanted to buy something else. That's why I asked my obvious question.
That means I'll only buy from those who prove to be active, present. So... eBay all OK! 😉
Have a good evening.
harno3
OP8 months agoOk, thanks for the advice! 😉
Have a good evening.
sika700
Mentore8 months agoGood evening,
I’ll start by saying that... as a former seller... if a buyer asks me whether the item is available on a listing where I’m selling that item, I’d be tempted not to answer too.
It seems obvious to me, if the item is for sale, it means it’s available!
So... by deduction... if sellers aren’t replying to you, maybe it would be a good idea to change your approach... or your questions!
Have a good evening.