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the customer complains about non-delivery after 3 months
the customer is complaining about the failed delivery 3 months after the shipment was sent...the delivery confirmation code probably hasn't been updated, and after 3 months they're asking me for a refund...what should I do?
1 comment
marioelegio
Mentore10 months agoHow does he ask you for it?
A simple message or a chargeback on the credit card used for payment.
If he does it through the credit card issuer and you don't have tracking that confirms delivery, you'll be forced to refund him.
hi
mario