Hello everyone,I sold an item, and before shipping I wrote to the buyer twice to get confirmation, but they never replied. I shipped the item, but yesterday it was returned to me because the address was incorrect/incomplete.What should I do at this point?Thanks

@adreamer_awd wrote:Thanks, I wrote again, let's see if this time they reply to me.I imagine the options are:1. send it back (though they’ll have to pay me for new shipping)2. ask for a refund net of shipping costsYes

The package came back to me, the buyer isn't responding to messages | Questions and answers among users

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The package came back to me, the buyer isn't responding to messages | Questions and answers among users | eBay Italy