the seller sent a different item than the listing | Questions and answers among users

jenga79alan · 2025-08-24T08:40:50.457000Z

the seller sent an item different from the listing, I asked for a return but they didn't send me the return label, I don't think it's fair to have to pay the shipping for the return myself, I followed eBay's procedure ,Find the item in the Purchases section.Select See return details.Select Ask eBay to step in.Choose a reason from the drop-down menu and select Confirm. I can't find number 3 "ask eBay to step in"

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the seller sent a different item than the listing | Questions and answers among users | eBay Italy