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The seller isn't giving me the ARN for a refund that never arrived
Hello everyone, I’m having a problem on eBay for the first time after a return and a refund that never arrived, maybe due to the replacement of the expired Postepay Evolution card. The seller won’t give me the ARN code that Poste Italiane customer service requires to track the refund itself. What can I do?
1 comment
sika700
Mentore3 years agoHello,
the seller can't help you, the seller doesn't handle payments, eBay does that!
The only one who can help you is Poste Italiane... in any case, try contacting support too:
https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta&lucenceai=lucenceai&docId=HELP1326
Best regards.